Privacy & Cookies

1. Introduction

Welcome to Rugby Box Office (the "Webshop"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website and services.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping addresses, payment information, and any other information you provide when making a purchase or contacting us.
  • Usage Data: We collect information about your interactions with our website, including IP addresses, browser type, referring pages, operating system, and date/time stamps.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your ticket orders.
  • To communicate with you regarding your purchases and inquiries.
  • To provide customer support and address your requests.
  • To send you important updates and marketing communications if you have opted in.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing

  • We process your personal data on the following legal bases:
  • The necessity of processing for the performance of a contract.
  • Compliance with legal obligations.
  • Legitimate interests, such as improving our services and marketing.
  • Consent, where applicable.

5. Sharing of Your Information

We may share your personal information with third parties in the following situations:

  • With event organizers and partners to fulfill your ticket orders.
  • With payment processors to process payments securely.
  • With shipping carriers to deliver your tickets.
  • With marketing partners if you have opted in to receive promotional communications.
  • When required by law or to protect our legal rights.

6. International Data Transfers

Some of our partners and service providers may be located in countries outside your own. By using our services, you consent to the transfer of your data to these countries, which may have different data protection laws.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

8. Your Rights

You have certain rights regarding your personal data:

  • Access: You can request access to your personal information.
  • Rectification: You can request corrections to inaccurate data.
  • Erasure: You can request the deletion of your personal data.
  • Objection: You can object to the processing of your data.
  • Data Portability: You can request the transfer of your data to another party.

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

10. Marketing and Opt-Out

If you have opted in to receive marketing communications from us, you can opt out at any time by following the instructions in our communications or contacting us directly.

11. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

12. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at: